COOL GRIPS OFFERS SEVERAL SHIPPING METHODS FOR YOUR CONVENIENCE INCLUDING FREE SHIPPING VIA USPS. ESTIMATED SHIPPING TIMES HAVE BEEN PROVIDED BELOW. PLEASE KEEP IN MIND; THESE TIME FRAMES INCLUDE OUR PROCESSING PERIOD, WHICH CAN TAKE UP TO 72 BUSINESS HOURS.
- CONTIGUOUS UNITED STATES - 2-7 BUSINESS DAYS
- ALASKA, HAWAII, AND U.S. TERRITORIES - 3-8 BUSINESS DAYS
- APO/FPO - 2-6 WEEKS
WILL I BE ABLE TO TRACK MY ORDER? IF SO, HOW DO I TRACK IT?
YES. ONCE THE ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING INFORMATION. YOU CAN ENTER THE TRACKING NUMBER AT WWW.USPS.COM PLEASE NOTE, IT MAY TAKE 1 – 2 DAYS AFTER SHIPMENT FOR THE TRACKING INFORMATION TO UPDATE.
WHAT IS YOUR RETURN POLICY?
WE WILL ACCEPT RETURNS WITHIN 60 DAYS OF THE ORIGINAL PURCHASE ONLY IF THE PRODUCT IS UNOPENED AND UNUSED. YOU CAN READ MORE ON RETURNS ON OUR RETURNS PAGE.
HOW LONG IS MY COOL GRIPS PRODUCT UNDER WARRANTY? WHAT DOES THE WARRANTY POLICY COVER?
COOL GRIPS WARRANTIES THE PRODUCT THEY SELL ON THEIR WEBSITE FOR A PERIOD OF Limited Lifetime Warranty AGAINST MANUFACTURE DEFECTS. MANUFACTURE WARRANTIES DO APPLY. IF YOU NEED ASSISTANCE FILING A WARRANTY CLAIM PLEASE CONTACT US USING THE CONTACT US PAGE.